creating a new post, regardless of the specific type, happens with all types of posts.
Link to a page where the issue can be seen:
hidden link
I expected to see:
an event like this:
hidden link
Instead, I got:
a white page without template.
I did some troubleshooting and noticed that in mod5_postmeta (my prefix is mod5_) the meta_key “_layouts_template” is not set; this did not happen before. I think the problem arose after a toolset update.
Keep in mind that this is a legacy site that uses plugins that are now in maintenance, but I still have to solve this problem.
Hello. Thank you for contacting the Toolset support.
Yes - I can see the issue on your site.
However - we do not recommond debugging on live/production sites.
*** Please make a FULL BACKUP of your database and website.***
Can you please setup a stating site that should be 1:1 copy of your live/production site.
Once your stating site is setup, please try to follow the following steps:
In order to minimize the cause of the issue and to ensure there is no possible plugin/theme conflict.
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?
