[Resolved] Messaging system doesn’t work properly

[Author]

Posts

[branislavK]

I have installed the message module
Two pages Inbox and outbox with views
Snippet code with corrections of ID added

I did everything as per the instructions:
https://toolset.com/documentation/legacy-features/miscellaneous/how-to-create-a-messaging-system-with-toolset/

A single message is available to every user (instead of just the "Contractor" to whom the message was sent), and I cannot reply.

[Minesh]

Hello. Thank you for contacting the Toolset support.

Can you please share problem URL and admin access details and tell me what exactly the issue you are facing?

You do not see just reply form or even you do not see the message list view?

If I need to login as frontend user to see the issue, please share frontend user access details as well. Please share all deteails that should help me to see the issue and once I review that I will be able to guiude you in the right direction.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[branislavK]

?

[branislavK]

Can you help me ?

[Minesh]

Ok I'm on tje following page and loggedin as brani user:
- hidden link

What exactly is not working for you? what do you want to achieve?

[branislavK]

You can try to send a message, and then you see that it's not working properly.

[Minesh]

But after sending a message what should I check? what is not working?

[branislavK]

As I already described above, sending messages between contractors and users does not work.

[Minesh]

Where I can see contractors? where the message should be displayed after sending it? Can you please share all required details and URLs of those pages that should help me to cross check every action.

I need full workflow with URLs so that I can check whole workflow and review whats missing and try to fix it.

[branislavK]

The user should send the message to the contractor, ex (hidden link).

Contractor = Author (in wp)

and then communication between them should take place

[branislavK]

Contractor = under service page in nav-menu

[Minesh]

Well - you want to establish messaging system or you want to send the email to the contractor (author)'s email that is available with edit user profile?

[branislavK]

Yes, I want to establish a messaging system between user and contractor( author).
as in toolset instruction

[branislavK]

Minesh How is it going?

[Minesh]

With the "Custom Code" section offered by Toolset, I've activated the code snippets you added:
=> hidden link

With the new message form:
=> hidden link

I've adjusted the default value for the "wpcf-message-to" field from

[cred_generic_field field='wpcf-message-to' type='hidden' class='' urlparam='']
{
"required":0,
"validate_format":0,
"persist":1,
"generic_type":"user_id",
"default":"[get_author_id_in_archive]"
}
[/cred_generic_field]

To

[cred_generic_field field='wpcf-message-to' type='hidden' class='' urlparam='']
{
"required":0,
"validate_format":0,
"persist":1,
"generic_type":"user_id",
"default":"[wpv-post-author format='meta' meta='ID']"
}
[/cred_generic_field]

I loggedin as "pelle" user and send the message "toolset test3" using the following form:
=> hidden link

When I checked the inbox page as brani user:
=> hidden link

I can see the message "toolset test3" and when I click on that I can also see the reply form.