[Resolved] Messages appearing after installation is complete

[Author]

Posts

[FuChan]

Messages appearing after installation is complete：

Fatal error: Uncaught Error: Class 'Toolset_Relationship_Service' not found in /home/hungecom/public_html/liafu168.idv.tw/wp-content/plugins/wp-views/embedded/inc/classes/wpv-render-filters.class.php:209 Stack trace: #0 /home/hungecom/public_html/liafu168.idv.tw/wp-content/plugins/wp-views/embedded/inc/classes/wpv-render-filters.class.php(36): wpv_preprocess_foreach_shortcodes('You can change ...') #1 /home/hungecom/public_html/liafu168.idv.tw/wp-includes/class-wp-hook.php(286): WPV_Frontend_Render_Filters::pre_process_shortcodes('You can change ...') #2 /home/hungecom/public_html/liafu168.idv.tw/wp-includes/plugin.php(203): WP_Hook->apply_filters('You can change ...', Array) #3 /home/hungecom/public_html/liafu168.idv.tw/wp-content/plugins/ultimate-branding/ultimate-branding-files/modules/admin-help-content.php(103): apply_filters('the_content', 'You can change ...') #4 /home/hungecom/public_html/liafu168.idv.tw/wp-content/plugins/ultimate-branding/ultimate-branding-files/modules/admin-help-content.php(73): ub_Ahc_AdminHe in /home/hungecom/public_html/liafu168.idv.tw/wp-content/plugins/wp-views/embedded/inc/classes/wpv-render-filters.class.php on line 209

[Nigel]

Hi there

I don't see any other reports with this same error, and so I'd like to get a copy of your site for analysis if that's ok?

hidden link

Let me mark your next reply as private for you to share credentials and an upload of the backup archives.

[Nigel]

Hi there

I installed a copy of your site—thank you.

The site has Types 2.3 installed so I upgraded it to Types 3.0 and I don't see any errors.

Looking at the error message you posted above I see it comes from Views, and so I tried to add Views, which then produced the error.

There seems to be a conflict with the Ultimate Branding plugin.

I found that if I de-activated Ultimate Branding I was able to activate Views.

I was then able to activate Ultimate Branding, with both active at the same time. The issue only seems to occur during the activation of Views.

Can you try the above on your own site and let me know if you find the same?

[Nigel]

The copy of Ultimate Branding on your site is out of date. I was asked to see if you could provide an up-to-date copy.

You can share a link to a zipped archive in dropbox or similar.

[FuChan]

I think I know the cause of the problem.

I don't have the latest version of the plug-in for the ultimate member.

Thank you for your help.