[Resolved] Message on Theme and Plugins compatibility with Toolset… is always displayed

[Author]

Posts

[Jean Rapenne]

After click on "Update" button above the message:

Theme and Plugins compatibility with Toolset Dynamic Sources
Configuration for compatibility between your active plugins and theme is updated automatically on daily basis.

Nothing happens, and the message stay still displayed.
Regards.
Michel

[Shane]

Hi Michel,

Thank you for getting in touch.
Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this for you ?

Please where applicable please provide me with a link to an example page where I can see the issue.

I've enabled the private fields for your next response.
Thanks,
Shane

[Shane]

Hi Jean,

Thank you for the login details, however they don't seem to work.

Can you check on them and let me know if they work for you ?

Thanks,
Shane

[Jean Rapenne]

New verfied credentials;

User; supportlceet
PW: aSZxp&y^Z4eXeC*O#V$^1SBA
Login: hidden link
Message page; hidden link

[Shane]

Hi Jean,

Even with the new credentials i'm getting a message that the username or password is incorrect.

Perhaps you can try using this plugin below to give me temporary access.
https://wordpress.org/plugins/temporary-login-without-password/

Thanks,
Shane

[Jean Rapenne]

Hi there,
Link to temporary login:

hidden link

Regards.

Jean

[Shane]

Hi Jean,

Based on what I see this is a static message and not a warning message, so it is expected to always display. I'm not seeing any issues here.

Thanks,
Shane