Menu dropdown broken

This support ticket is created 7 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Tagged: Front-end display, Layouts plugin

This topic contains 1 reply, has 2 voices.

Last updated by Mohammed 7 years, 3 months ago.

Assisted by: Mohammed.

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Posts

June 28, 2017 at 1:01 pm #542494

Debbie Hitchen

We've now resolved a previous problem we had with toolset layouts and toolset views maximising our memory. However, since activating these plugins, a number of glitches are now present on our website, most importantly users are unable to click on any options from our dropdown menu - please could someone advise what I might need to change to fix this?

June 28, 2017 at 2:55 pm #542557

Mohammed

Hi Debbie,

Thank you for contacting the Toolset support.

I'm Mohammed, the Toolset support team leader and I do my best to fix your issue.

I just want to see the issue on your website.for that, I will need you to provide me the debug information: https://toolset.com/faq/provide-debug-information-faster-support/

You may also do a basic step that will help you to identify which plugin causes the issue which is minimal environment
minimal environment: Disable all non-Toolset plugins and activate a default WordPress theme(Twenty Seventeen)

Then test the issue and let me know the result.

Thanks

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.