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[Resolved] Markers show in backend, but in some cases do not show on page

This thread is resolved. Here is a description of the problem and solution.

Problem:
Markers show in backend, but in some cases do not show on page

Solution:
There was an issue with Google API key user has registered. You should create non-restricted Google API key.

You can find the proposed solution, in this case, with the following reply:
https://toolset.com/forums/topic/markers-show-in-backend-but-in-some-cases-do-not-show-on-page/#post-1174201

Relevant Documentation:
https://toolset.com/documentation/user-guides/display-on-google-maps/creating-a-google-maps-api-key/

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 2 voices.

Last updated by marco-nicolaC 6 years, 1 month ago.

Assisted by: Minesh.

Author
Posts
#1174156

Hello,
My vews and settings seam to work fine, but maps show issues with geocoding sometimes.
same post types, same settings in the backend, both geocode in backend, but frontend dose not display the marker and sets to default.

Link to a page where the issue can be seen:
hidden link

I expected to see:
hidden link

Thank you!

#1174166

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all - After checking to debug information you shared with us, I found that you are using an outdated WordPress version. We always recommend running your site with latest stable WP version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update WordPress to its latest version 5.0.2:
=> https://wordpress.org/download/
*** Please make a FULL BACKUP of your database and website.***

If your issue still persists, please share access details so I will be able to debug your issue further.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

#1174193

As you requested, i've updated wordpress, but the issue is not solved.

yes, i can give you permission to check my wp:

where can i send you credentials?

#1174195

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

#1174201

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - it looks like the Google API key is not working for you.

When I clicked on the button "Controlla l'API" - its says:

 
REQUEST_DENIED: API keys with referer restrictions cannot be used with this API.

=> hidden link

It looks like you have created a restricted API key. Please create a non-restricted API key and try to register it.

I checked with my test API key and the map just works fine. Please check the following screenshot:
=> hidden link

#1174268

My issue is resolved now. Thank you!