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[Assigned] Maps shows kamerun after search

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 1 voice.

Last updated by danielG-16 8 hours, 58 minutes ago.

Assisted by: Minesh.

Author
Posts
#2811253

I am trying to: i search for "Limburg an der Lahn, Deutschland" and the map shows kamerun, if i dont do anything an refresh the page the page will be displayed corectly after refresh.

Link to a page where the issue can be seen: hidden link

I expected to see: the locations in Limburg

Instead, I got: Kamerun

#2811261

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is really strange and I need to check why its not working. Maybe due to ajax filter.

Can you please send me admin access details and let me check what's going wrong with your seutp.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2811274

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I checked the page in backend but when I try to load the edit page in backend:
- hidden link

It keeps loading and I see many JS error in browser's console.

*** Please make a FULL BACKUP of your database and website.***
I have set the next reply to private which means only you and I have access to it.

In order to minimize the cause of the issue and to ensure there is no confclit with the theme or plugins you use:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference? If no:

What if you try to build a brand new view with search and filter and check if that works?

#2812031

Sorry wie had bank holidays in germany,

So the problem is there even if i deactivate all plugins and switch to a new theme.