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[Resolved] Maps displaying 0-0 map section in frontend on new entries

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by ABSTRACTUS 1 year, 5 months ago.

Assisted by: Minesh.

Author
Posts
#2622933
Screenshot 2023-07-11 at 11.08.41.png
Screenshot 2023-07-11 at 13.35.55.png
Screenshot 2023-07-11 at 13.34.32.png

The Toolset installation has been on this site for years.

But today, On new database entries, Toolset Maps is displaying the "0-0 map section" (blue sea of Gulf of Guinea) in the frontend, and without the pin.

When entering the address in the backend, the suggestions and map preview are working properly, and also in the Maps cache I find the address (example case: Engelgasse 3, Appenzell, Switzerland). Preexisting entries are also displayed correctly in the frontend.

I see that when checking for missing cache entries it says "2 missing cache entries found. 2 cache entries processed." but on next check there are 2 missing cache entries found again and again.

Link to a page where the issue can be seen: hidden link

I have updated WordPress to 6.2.2, removed and manually reinstalled Toolset Maps, and emptied the cache… but the problem persists 😳

#2622963

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

When I visit the problem URL you shared:
- hidden link

I see the following JS error on browser console:

Uncaught TypeError: $ is not a function
    at general.js?ver=6.2.2:1:1

The error coming from the following JS file:
- hidden link

What if you try to disable the "art-reminder" plugin and check if that helps to resolve issue.

#2622967

My issue is resolved now. Thank you!