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[Resolved] Map shows on back-end but doesn’t render on front-end

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the customer's map works fine on his backend but on his frontend there is nothing displaying on the map, just a grey area.

Solution:
In this user's case he had not added the marker information for his map. To add the marker you first needed to have added the Map shortcode to the page. Once the map shortcode has been added then you will go to your editor and click the Fields and Views button and search for Marker and then add your marker.

This support ticket is created 6 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 4 replies, has 2 voices.

Last updated by larryB-3 6 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#611192
Screen Shot 2018-01-30 at 1.57.39 PM.jpg
Screen Shot 2018-01-30 at 1.56.53 PM.jpg
Screen Shot 2018-01-30 at 1.54.15 PM.jpg

I am trying to: display a map for each property (CPT) that I have. As you can see, it displays properly on the back-end as shown in the attached image but renders a blank area on the front-end.

Link to a page where the issue can be seen:
hidden link

I expected to see: the map on the front-end of the site also.

Instead, I got: a blank rendering

#611219

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Larry,

Thank you for contacting our support forum.

I noticed that there are some errors in the console on the page that you sent relating to the maps and the coordinate information.

Could you take a screenshot of the code that is used to render the map on the frontend ?

Thanks,
Shane

#611220
Screen Shot 2018-01-30 at 1.57.39 PM.jpg

I attached that screen shot, is there a different one you need?

#611423

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Larry,

Thank you for the screenshot.

The reason why the map isn't showing is because the marker information is missing.

Click the fields and views button and search for Marker and then add the marker to the template and it should start showing on the frontend.

Please let me know if this helps.
Thanks,
Shane

#611481

Thank you!!!