[Waiting for user confirmation] Map not working as defined

[Author]

Posts

[katjaL]

The map clustering is different on website and wp backend. I have cleared the cache, but no help. The rougher clustering (fewer markers) is there in published website what ever I do. Or no clustering at all.

[Minesh]

Hello. Thank you for contacting the Toolset support.

I would like to know are you using Google map API or any other maps API?

[katjaL]

Hello,
I'm using Google. Should I try the others?

[Minesh]

ok - then it might be the different due to number of posts etc..etc.. queried in backend.

Do you see correct result on frotnend?

[katjaL]

The result in frontend is clustered wrongly. The items are all there, but I want them to be spreaded more, not so clustered as they are. For example all Helsinki (which is our capital) are clustered into Turku map point. That's insane 😀

The backend shows right clustering.

[Minesh]

Can you please share problem URL and admin access details and let me review and check what could be the possible solution.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Can you please check now: hidden link

I've added the folloiwing JS code using the HTML block to your page at bottom of the page:
=> hidden link

<script>

var delayed = function() {
   
previewmap  = WPViews.view_addon_maps.maps['map-8'];
     
   previewmap.setZoom(6);
     

};
   
jQuery(document).ready(function(){
  setTimeout( delayed, 2000 );  
});


</script>

Can you please confirm it works as expected.