I am trying to display a map for a custom post type, however it isn't showing on page.
got to this thread (https://toolset.com/forums/topic/google-map-not-displaying-on-the-front-end/ ) while looking for a solution. I went through your troubleshooting steps and determined the theme to be the culprit.
Looking for some recommendations.
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Dave,
Thank you for contacting our support forum.
Would you mind sending me a link to the page that the map is on so that I can have a look ?
There might be some errors in the console that I can look at.
Thanks,
Shane
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Dave,
So I see there there is an error in the console but to verify that its an issue with theme I would need for you to provide me with a copy of the them where I can test this on a clean installation locally.
Thanks,
Shane
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Dave,
You are going to need to upload the Theme to Google Drive or Dropbox if you have any of those and then send me a share link so that I can download it.
Have you tried contacting the theme's support as well ?
Thanks,
Shane
hi Shane,
I've provided the link in my reply #621168.
many thanks,
davelow
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Dave,
Thanks, I can confirm the issue with the theme as well.
What I would recommend that you do is to contact the theme's support and let them know the issue because the error is coming from the jssocials.min.js file.
Thanks,
Shane
hi shane,
could you share some insight how you come to that recommendation?
i am awaiting the theme support's findings.
thanks,
dave
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Dave,
Sure what I did was to view the page that you sent and then check the console of the browser for the errors.
The errors were pointing to the jssocials.min.js file in your theme. See Screenshot
Please let me know if this helps.
Thanks,
Shane