Skip Navigation

[Resolved] Map not displaying

This support ticket is created 6 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 2 voices.

Last updated by Shane 6 years, 9 months ago.

Assisted by: Shane.

Author
Posts
#616845
Snip20180216_114.png
Snip20180216_113.png

I am trying to: get the map to display in the business listing

Link to a page where the issue can be seen: hidden link

I expected to see: the map

Instead, I got: the maps shows for a few seconds (correct positioning) each time the page is reloaded but then you get the error message.

#616870

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Holly,

Thank you for contacting our support forum.

This issue seems to be coming from the API key.

The key that you are currently using has been restricted for this website's domain ? Could you send me a screenshot of the restriction from your google account.

Thanks,
Shane

#616911
Snip20180216_115.png

Hello Shane,

It says HTTP Referrers

see snapshot

I hope this helps?

Regards,

Holly

#616913

Shane, i forgot to say that I followed the instructions exactly and already added *.example.com/* as per the instructions Holly

#616921
Snip20180217_118.png

Shane, i have been playing with the restriction to see if i could fix the problem myself *.enfantsdazur.com/* was deleted and reentered I waited the time suggested but it was still not working. I then selected none and waited to see if that worked and it works but what are the risks to leave it with no restriction. Is there something I was missing in the settings? Holly

#617441

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Holly,

There isn't anything particularly wrong with using an api key with a non-referrer, however I cannot say why a restricted referrer doesn't work as different server configurations could cause this to fail.

Could you send me a screenshot of how you added the referrer link so that I can check the format.

Thanks,
Shane