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[Resolved] Map marker not showing on post page but does show in View

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user's map markers are not showing up on their map.

Solution:

In this user's case the Map markers were being set with the incorrect address field.

I would recommend checking that your map markers are using the appropriate address fields for the post type that you are displaying as you could have different address fields for your different CPTs

This support ticket is created 5 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 4 replies, has 2 voices.

Last updated by Shawn 5 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#1261491

This seems to be a recurring issue with Toolset Maps on a couple of my sites.

I have a community post type with an 'address' field. These communites get show on a Google map in 2 places. First on a communities page with a view showing all communities, and secondly on the community detail page, showing just the one community.

The issue is that a newly-added community is not loading the marker on the map that's on the community detail page, but it DOES show on the communities page with the view.

Also please note that all other community detail pages work fine, so it seems like it's not the template, and the "Check API" in the maps settings returns positive.

#1261517

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Shawn,

Thank you for getting in touch.

Could you send me a link to a page where I can see this ?

Also send me a link to the view where its working.

Thanks,
Shane

#1261539

View: hidden link

Problem page: hidden link

#1261619

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Shawn,

Thank you for the links I was able to resolve this for you.

The issue was that you had provided the wrong custom field name for the marker address.

Thanks,
Shane

#1261623

It's usually something simple like that. The dangers of legacy fields! 🙂

Thanks, I just needed a fresh set of eyes.

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