Map location isn't displaying pin on map

This thread is resolved. Here is a description of the problem and solution.

Problem:
Map pin or marker is not displaying.

Solution:
Make sure to clear all sort of caches in site plugin cache (WP Rocket) / CDN cache (if any) / browser cache, and it will resolve the issue.

This support ticket is created 7 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: Toolset Maps, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by jonS-4 7 years, 2 months ago.

Assisted by: Noman.

Author

Posts

August 25, 2017 at 8:08 am #563522

jonS-4

I am trying to: display a pin on a map using CRED or within wp-admin

Link to a page where the issue can be seen:

I expected to see: the pin

Instead, I got: no pin

This started with a bug which appeared about a week ago. I made the changes as suggested but now, when entering an address in the map field, it stores it but doesn't show the pin. If I drag the pin slightly so the address become longitude and latitude, all is OK. This has only started happening since the bug.

August 25, 2017 at 8:44 am #563534

Noman

Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Jon,

Thank you for reaching out to us again. I have checked your site and saw the pin on the map (back-end, front-end both). See attached screenshots.

1. Please clear all sort of caches in your site plugin cache (WP Rocket) / CDN cache (if any) / browser cache.

2. Please provide link/screenshot where the map pin is not displaying.

Thank you

August 30, 2017 at 12:12 pm #565174

jonS-4

Hi Noman

Sorry for not responding sooner, I was on holiday and just got back.

I've done a test and it does all seem to be working now. Very bizarre.

I'll let you know if it happens again. Many thanks for looking at it for me.

All the best

Jon