[Resolved] Map Filter by distance not working – admin-ajax 500 error

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[umbertoZ]

Hi, I'm using Oxygen Builder, Toolset, WPML, Contact 7 and Yoast.

I set up a view with a custom search with a "distance" filter. It was working fine, but now it is not.

I'm getting this error:

.../wp-admin/admin-ajax.php 500

I'm also getting this error when I try to update Yoast:

Update Failed: Could not copy file. wordpress-seo/js/dist/components-1140.min.js

I had WP Fastest Cache on, I thounght that was the problem, but I'm getting both with WP Fastest Cache disabled.

can you help me?

[Nigel]

If the browser console reports a 500 error for an ajax request it means a fatal error on the server, and the specific error will be reported in your debug logs.

If you haven't already, turn on the debug log by editing your wp-config.php file and change the line with WP_DEBUG like so:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);

That will create a debug.log file in your /wp-content/ directory which you can examine in any text editor. Try using the distance filter again and then inspect the log.

It sounds like you may also find other errors in the logs. The message from Yoast may be a symptom rather than a cause, but it wouldn't hurt to disable Yoast and then test the distance filter again.

[umbertoZ]

Hi, this is the error log:

[13-Jun-2019 15:56:31 UTC] PHP Fatal error: Uncaught Error: Call to undefined function mb_strtolower() in .../wp-content/plugins/types/application/controllers/utils/utils.php:154
Stack trace:
#0 .../wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/field/definition_abstract.php(19): Types_Utils::is_string_match('location', 'Gallery')
#1 .../wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/field/definition_factory.php(535): Toolset_Field_Definition_Abstract->is_match('location')
#2 .../wp-content/plugins/types/application/controllers/api.php(310): Toolset_Field_Definition_Factory->query_definitions(Array)
#3 .../wp-includes/class-wp-hook.php(286): Types_Api->query_field_definitions(Array, Array)
#4 .../wp-includes/plugin.php(208): WP_Hook->apply_filters(Array, Array)
#5 .../public_html/jcarchitect/wp-content/plugins/types/application/controllers/utils/utils.php on line 154

thanks

[Nigel]

Please see the requirements page: https://toolset.com/forums/topic/map-filter-by-distance-not-working-admin-ajax-500-error/

The Multibyte String extension must be enabled on your server.

[umbertoZ]

My issue is resolved now. Thank you!