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[Waiting for user feedback] Map empty when display items of a view

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This topic contains 3 replies, has 1 voice.

Last updated by Christopher Amirian 5 days, 10 hours ago.

Assisted by: Christopher Amirian.

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#2833604

I have a page where the map displays properties following their address.
Until no search field is filled, the map is empty. As soon as I select a city, it is correct again. Is there a way to put a default location when nothing is selected by the user ?

#2834053

Christopher Amirian
Supporter

Languages: English (English )

Hi,

Welcome to Toolset support. When a map is tied to a View that uses distance search (or any filter that relies on URL/shortcode inputs), the initial load can return “no results,” which makes the map look empty. You’ve got a few clean ways to show something useful by default.

Solution: Give the map a default center/zoom (shows a map even if there are zero markers)

Blocks UI: Edit the Map block → Map settings → set Center map on → A specific address (or lat/lng) and choose a Zoom.

Classic shortcodes: make sure your map uses fixed center/zoom and no “fit to markers” on first load:

[wpv-map-render map_id="props-map"
    map_width="100%" map_height="420px"
    fitbounds="off"
    general_center_lat="48.8566" general_center_lon="2.3522"
    general_zoom="10"]

Thanks.

#2834737
Screenshot-2025-11-12-at-17.00.29.jpg
Screenshot-2025-11-12-at-17.00.05.jpg

Actually the map display on the online version is a mess where the exact copy of the website locally works well. Do you have an idea where it can come from ?

#2834896

Christopher Amirian
Supporter

Languages: English (English )

Hi,

Would you please check in Toolset settings and see if you used the correct API keys on the live version?

Also please check if the same thing happens on a minimal installation to rule out any possible conflicts:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except:
. Toolset Types
. Toolset Blocks
. Toolset Maps
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.