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[Resolved] Lost password / Reset password

This thread is resolved. Here is a description of the problem and solution.

Problem:

When adding a Field and Text block, selecting Add Field or View, and inserting the Forgot Password Form, entering the reset password page URL does nothing.

Solution:

Ensure Toolset plugins are updated by navigating to WordPress Dashboard > Plugins > Add New > Commercial (tab) and clicking Check for Updates. After updating, follow the guide to set up the lost password feature:

Relevant Documentation:

https://toolset.com/course-lesson/creating-the-lost-password-page/

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 1 reply, has 1 voice.

Last updated by Christopher Amirian 4 months, 2 weeks ago.

Assisted by: Christopher Amirian.

Author
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#2799929

When I add block FIELD AND TEXT then ADD FIELD OR WIEW then FORGOT PASSWORD FORM and enter the URL of my reset password page nothing happens ??

#2799971

Christopher Amirian
Supporter

Languages: English (English )

Hi,

Welcome to Toolset support. First thing fist, please make sure you use the latest version of Toolset plugins:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to "WordPress Dashboard > Plugins > Add new > Commercial (tab)".
- Click the "Check for Updates" button.
- Update Toolser and its addons there.

After that, please follow the steps below to create a lost password feature:

https://toolset.com/course-lesson/creating-the-lost-password-page/

Thanks.