I’m using a View to filter job listings by two taxonomies: Locations and Departments. The problem occurs when I select a location (e.g., Amarillo) and leave the department filter as “Any.” In this case, the View returns no results, even though there are jobs available in that location.
From my investigation, it seems that when “Any” is selected in the department dropdown, the URL still includes an empty department parameter like this: wpv-department[]=. Since my View’s taxonomy relationship is set to AND, Toolset is filtering for location=Amarillo AND department="", which doesn’t match anything.
If I remove the empty department param (wpv-department[]=) manually from the URL, the location filter works as expected and returns results.
I’ve tried using JavaScript to remove the empty department param before form submission, but it looks like Toolset’s AJAX filter grabs the param before my script runs, so it doesn’t work.
Changing the taxonomy relationship to OR doesn’t help either because I want location AND department when a department is actually selected.
What I need is a way to tell Toolset to ignore the empty department filter (wpv-department[]=) so that location-only filtering works when no department is selected. Is there a built-in setting or a recommended hook to handle this?
Here’s an example URL that shows the issue:hidden link
Hello. Thank you for contacting the Toolset support.
Can you please share admin access details and let me check what's going wrong with your setup.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
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