[Resolved] Live site migration

[Author]

Posts

[barryW-2]

Tell us what you are trying to do?

I am trying to change my live toolset site and development site around as I have archived the old site and made the new site live. How do I do this?

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

[Minesh]

Hello. Thank you for contacting the Toolset support.

As I understand you want to move your development site to production. if this is correct:

Have you check the following Doc:
- https://toolset.com/faq/how-do-i-migrate-a-wordpress-site-from-one-domain-to-the-other/

[barryW-2]

ARe you going to get back to me?

[barryW-2]

I have migrated the site and it seems to work but it is still registered as a development site on Toolset and there is one error warning that comes up

[barryW-2]

It says it is registered on toolset.com as a development site

[Minesh]

Ok - if you want to register the site from your development environment to production, please check the following Doc:
- https://toolset.com/faq/how-to-install-and-register-toolset/#migrating-registration-to-a-different-domain

[barryW-2]

I am getting this error code

Deprecated: Optional parameter $step declared before required parameter $params is implicitly treated as a required parameter in /home/groupevo/public_html/wp-content/plugins/toolset-module-manager/classes/ModuleManager.php on line 611

does this mean anything to you

[barryW-2]

The support you are providing is appalling and my webpage which is live is saying that my site is registers on toolset as a development site. I DO NOT WANT THIS AND I WANT CLEAR INSTRUCTION ON HOW TO CHANGE IT. I HAVE SPENT 3 HOURS TRYING TO WORK THIS OUT AND IT PROBABLY IS AND CERTAINLY SHOULD BE EASY

[Minesh]

Please check my profile where it's mentioned my working hours:
- https://toolset.com/forums/users/minesh/

With previous reply what you shared is PHP notice and that should not affect the site execution.

With your last reply - well, we are here to help and the Doc I shared is the exact Doc. If you are not getting the issue fixed you are welcome to share admin access details and problem URL.

- Have you tried to unregistere the Toolset site key? if no, you can navigate to:
=> Plugins => Add New => Commercial tab and under Toolset Section you should try to unregister the site key.

Then you should try to register a new site key by following the steps given with the following Doc:
- https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed
[FYI: You do not need to install OTGS installer plugin - jsut follow the steps]

Even after following the above steps you are not able to resolve your issue, then please share admin access details and I'm happy to investigate the issue further.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

When I try to access the plugins page - it shows me "HTTP ERROR 500":
- hidden link

Can you please tell me where exactly you see that site is development site and also send me FTP/SFTP access details.

I have set the next reply to private which means only you and I have access to it.

[barryW-2]

Could you please tell me before you log on as I have other people also looking at this issue.

[Minesh]

I've your ticket in the queue and it's your ticket turn.

I need some time to investigate and at that time no other person should be working. Can you please confirm should I start working? if yes:
Can you please tell me where I can see the text that shows its development site.

[Minesh]

Can you please tell me where I can see the text that shows its development site.

[barryW-2]

I am going to ring Kualo to tell them that you want to work on the site and see where they have got to. I will ask them for the FTP and SFTP codes though I have no idea what this is.

[barryW-2]

I do not know whether what I did yesterday worked and I managed to make the site the live rather than developmeent site - I did follow your instructions