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This support ticket is created 4 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 2 replies, has 2 voices.

Last updated by stevenF-4 4 years, 2 months ago.

Assisted by: Jamal.

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#1823071

I am trying to show a list of information from a custom field.

I have referenced this article, https://toolset.com/forums/topic/showing-font-awesome-icons-before-field-output-in-unordered-list/

And used this example code from the article,

  • [types field='toolset-line' separator='
  • ' ][/types]

This is whats on my site, <ol>

  • [types field='episode-items-covered' separator='
  • ' ][/types]
  • </ol>

    But its not working, hidden link

    Please help, hidden link

    #1824009

    Hello and thank you for contacting the Toolset support.

    I checked this on a clean install and I was not able to reproduce the issue, check this screenshot hidden link

    Please check if the issue appears when:
    - Only Toolset plugins are activated. It will tell us if there is an interaction issue with another plugin.
    - The theme is set to a WordPress default like Twenty-Twenty. It will tell us if there is an interaction issue with your theme.
    If the problem disappears, start activating one at a time to track where the incompatibility is produced.

    If this does not help, I'll need to take a copy of your website and debug it locally. We prefer Duplicator copies as described here https://toolset.com/faq/provide-supporters-copy-site/
    Please use filter to reduce the size of the copy as described in this video around 1:00 hidden link
    If Duplicator fails to create a copy, we'll need a database copy/export, plugins, and theme folders, all in a zip file.
    Your next reply will be private to let you share the download link safely.

    #1827217

    My issue is resolved now. Thank you!