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[Resolved] License key works for Layouts and Types but not Views

This thread is resolved. Here is a description of the problem and solution.

Problem: I am unable to use my license key for Views, but it works to register Layouts and Types.

Solution: Update to the latest plugins.

This support ticket is created 6 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 2 replies, has 2 voices.

Last updated by Christian Cox 6 years, 4 months ago.

Assisted by: Christian Cox.

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#922055
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I am trying to: apply our license key in the WordPress Plugins screen to all Toolset plugins installed on this site. It applied to all Toolset plugins before, but something changed in the last week or two, and now it says the Views plugin isn't registered.

Link to a page where the issue can be seen: (WordPress panels - see screenshots)

I expected to see: when entering the license key in the Plugins screen in our WordPress site, I expect all the Toolset plugins to say they're licensed.

Instead, I got: for the Toolset Views plugin (but not the other Toolset plugins) it says " You must have a valid subscription in order to get upgrades or support for this plugin. Purchase a subscription or enter an existing site key."

Things I've tried: 1) deactivated and re-activated Views, 2) unregistered Toolset, then registered it again with the license key from my account, 3) tried to find a way to generate a new key but can't seem to do that.

It's not an emergency, but it would be great to fix this. Thank you,

Mark Sund, Studio Director, Sund + Co (Cincinnati USA)

#922198

Hi, thanks for the report. We're aware of an issue with Views registration messages appearing incorrectly and have an internal ticket in place to resolve the problem. For now, you can safely disregard the notification. I'll keep you updated here as I receive additional information about the fix.

#950249

Hi, my developers have let me know that this issue should be resolved in the latest plugin releases. Please update and let me know if the problem is not resolved.