License key error

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Shane 3 years, 12 months ago.

Assisted by: Shane.

Author

Posts

September 10, 2021 at 7:35 pm #2166051

kyleE

I am trying to: add my license to my website

Link to a page where the issue can be seen: flynaples.com

I expected to see:

Instead, I got: Invalid site key for the current site.

September 10, 2021 at 8:29 pm #2166105

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Kyle,

Thank you for getting in touch.

To resolve this I would recommend following the instructions in the link below.

https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

Paying special attention to number 3

This should allow you to register successfully.

Thanks,
Shane

September 10, 2021 at 9:06 pm #2166119

kyleE

I did follow that but it doesnt work. The plugin was registered under a different company before and that company no longer maintains our website so we bought our own license. When I try changing them it says its the wrong key for the site

September 13, 2021 at 2:00 pm #2167961

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Kyle,

What is the exact URL are you trying to re-register the site with ? As I was able to register the site with my account with no issues at all.

Is it that you're copying and pasting the website url from your browser to register?

Please let me know.

Thanks,
Shane

The topic ‘[Closed] License key error’ is closed to new replies.