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[Resolved] Layouts, views – problem with editing

This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 5 replies, has 2 voices.

Last updated by Nigel 5 years, 11 months ago.

Assisted by: Nigel.

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Posts
#1169020
Screenshot_5.png

I am trying to: add loop wizard in view / add text block to layout - click is working, but pop-up with content doesn't appear

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

#1169457

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

I have picked up your other thread, too, and it looks as if the issues are likely related.

First, please check your browser console: I would expect to see JS errors on these pages. If so, please share details.

I don't have any details of your site, please share debug info in your next reply (hidden link).

Could you please try disabling the non-Toolset plugins and switching theme to twentyseventeen or twentynineteen then trying again? If the issue disappears then it should be possible to determine the source of any conflict by a process of elimination.

Let me know how that goes so I can see how to proceed.

#1170328
Screenshot_7.png
Screenshot_6.png

Nigel, hello.
It seems to me problem resolved.
I went to Toolset debug information, and saw at the Troubleshooting section button "Delete leftover posts". After clicked this button, now i can edit view. I attached prtscreens. If problems come back, I'll let you know.
Thanks a lot

#1170410

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

OK, thanks for the update.

That's not what I expected, to be honest, so it is good to know.

#1170525
Screenshot_14.png

Nigel, i again have this problem ((.
So how we can resolve it totally?

(and also i tried to re-open another ticket for hidden link - there also again some conflict)

#1170614

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

I re-opened the other thread, and am requesting the same here, namely basic debug steps.

Can you disable all non-Toolset plugins and switch theme to twentynineteen0 and then test the issue again.

If the pages are working properly it would point to a conflict between Toolset and one of the plugins or the theme, which you should be able to determine by a process of elimination.

Let me know what you find.