Layouts, views - problem with editing

This support ticket is created 6 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Europe/London (GMT+00:00)

Tagged: Layouts plugin, Views plugin

This topic contains 5 replies, has 2 voices.

Last updated by Nigel 6 years ago.

Assisted by: Nigel.

Author

Posts

December 18, 2018 at 10:40 pm #1169020

linaS

I am trying to: add loop wizard in view / add text block to layout - click is working, but pop-up with content doesn't appear

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

December 19, 2018 at 9:17 am #1169457

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

I have picked up your other thread, too, and it looks as if the issues are likely related.

First, please check your browser console: I would expect to see JS errors on these pages. If so, please share details.

I don't have any details of your site, please share debug info in your next reply (hidden link).

Could you please try disabling the non-Toolset plugins and switching theme to twentyseventeen or twentynineteen then trying again? If the issue disappears then it should be possible to determine the source of any conflict by a process of elimination.

Let me know how that goes so I can see how to proceed.

December 20, 2018 at 8:38 am #1170328

linaS

Nigel, hello.
It seems to me problem resolved.
I went to Toolset debug information, and saw at the Troubleshooting section button "Delete leftover posts". After clicked this button, now i can edit view. I attached prtscreens. If problems come back, I'll let you know.
Thanks a lot

December 20, 2018 at 9:54 am #1170410

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

OK, thanks for the update.

That's not what I expected, to be honest, so it is good to know.

December 20, 2018 at 12:54 pm #1170525

linaS

Nigel, i again have this problem ((.
So how we can resolve it totally?

(and also i tried to re-open another ticket for hidden link - there also again some conflict)

December 20, 2018 at 3:17 pm #1170614

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

I re-opened the other thread, and am requesting the same here, namely basic debug steps.

Can you disable all non-Toolset plugins and switch theme to twentynineteen0 and then test the issue again.

If the pages are working properly it would point to a conflict between Toolset and one of the plugins or the theme, which you should be able to determine by a process of elimination.

Let me know what you find.