Layouts not displaying at front end unless logged in

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Front-end display, Layouts plugin

This topic contains 4 replies, has 2 voices.

Last updated by Christian Cox 4 years, 9 months ago.

Assisted by: Christian Cox.

Author

Posts

February 20, 2020 at 5:17 pm #1519213

katieS

I am trying to: Page layouts and content not showing unless the site is visited from the admin dashboard

Link to a page where the issue can be seen:

I expected to see:

Instead, I got: page body content without any layout.
I can replicate this by deactivating the Layouts plugin (updated to 2.6.3.2) but when I activate it and access the site directly from hidden link no layout is shown. We have maintenance mode activated at the moment but I can supply access to backend if required.

February 20, 2020 at 6:55 pm #1519475

Christian Cox

I'll be glad to take a closer look. Please provide login credentials in the private reply fields here.

February 20, 2020 at 7:15 pm #1519533

Christian Cox

Screen Shot 2020-02-20 at 2.15.16 PM.png

I'm not sure I follow. I have logged in using the credentials you provided. Now when I access the homepage from hidden link I see the attached screenshot. If I visit the admin dashboard and click "Visit site" in the admin bar, I see the same thing. Layouts is active. I'm not sure I understand the problem, could it be a cache issue somehow?

February 20, 2020 at 7:31 pm #1519551

katieS

Thank you for looking. I am still confused. Like you, I could not see the problem myself but when I cleared all cache or went in incognito I could see there were no layouts working.

February 20, 2020 at 8:01 pm #1519629

Christian Cox

Is it possible you have a link somewhere that is inadvertently sending you to HTTP, but the site is now on HTTPS?