Layouts 2.6 throwing errors

This support ticket is created 5 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Layouts plugin

This topic contains 4 replies, has 2 voices.

Last updated by Shane 5 years, 4 months ago.

Assisted by: Shane.

Author

Posts

July 24, 2019 at 5:22 pm #1299887

nekhiaC

I just updated to Layouts 2.6, and the admin is now displaying errors:

Warning: file_get_contents(/home/nemametr/public_html/wp-content/plugins/layouts/vendor/otgs/ui/src/php/../../dist/assets.json): failed to open stream: No such file or directory in /home/nemametr/public_html/wp-content/plugins/layouts/vendor/otgs/ui/src/php/OTGS_Assets_Store.php on line 63

Warning: Cannot modify header information - headers already sent by (output started at /home/nemametr/public_html/wp-content/plugins/layouts/vendor/otgs/ui/src/php/OTGS_Assets_Store.php:63) in /home/nemametr/public_html/wp-admin/includes/misc.php on line 1196

Frontend looks okay, but backend, not so much.

July 24, 2019 at 6:26 pm #1299901

nekhiaC

New info - if I login to the site backend in a cleanly purged/fresh cache, I don't see these errors right away. If I go to the Toolset dashboard, the errors appear, and then become persistent in the Admin. I had a colleague login to the site initially in Firefox, he didn't see the errors until going into the Toolset dashboard. So this seems like an issue internal to the plugin and the admin. It's not putting any errors on the front end, everything appears to be displaying correctly.

July 24, 2019 at 8:39 pm #1300007

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nekhia,

Thank you for getting in touch.

Would it be possible for you to do a manual reinstall of the plugin by downloading the zip file from below and uploading it to your site ?
https://toolset.com/account/downloads/

Please try this and let me know the results as soon as you can.

Thanks,
Shane

July 24, 2019 at 9:57 pm #1300045

nekhiaC

Reinstalled the plugin (using ManageWP because the installer inside the site Plugins>Add New>Commercial) has it greyed out.

Same result - exact same error messages showing within the Admin only.

July 25, 2019 at 2:02 pm #1300619

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nekhia,

Thank you for the patience, it seems there was an update of our layouts plugin to version 2.6.1

Could you try updating to this version as it seems to contain a fix for this.
https://toolset.com/download/toolset-layouts/#changelog

Thanks,
Shane