[Waiting for user feedback] Layout not working as per live website and Toolset Layout give me error on backe

[Author]

Posts

[amelH]

I am trying to:

Link to a page where the issue can be seen:
hidden link

I expected to see:
Layout not working as per live website and Toolset Layout give me error on backend
hidden link
Instead, I got:

[Minesh]

Hello. Thank you for contacting the Toolset support.

First of all - Toolse Layouts plugin is in maintanance mode and we are not going to add any new features to it, only bug fixes and even if bug is found there could be a possible low priority.

Maybe this is a right time for you to switch to content template rather then using Layouts. You can use any of the Toolset compatible theme:
- https://toolset.com/documentation/recommended-themes/

Howver - if you still commited to use Layouts - there is no harm in that. I see you are using number of third-party plugin In order to minimize the cause of the issue.

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference when only Toolset plugins active or with default theme twentytwenty?

[amelH]

I have deactivated all plugins and the theme, but the issue still appears. Could you please tell me why this issue is occurring?

[Minesh]

I'm not sure yet what is the cause and what is stops layout edit page functioning.

what if you try to downgrade the WordPress version?
- Do you see it working? if no:

I will require duplicator copy of your site in order to investigate this issue further.

More info:
- https://toolset.com/faq/provide-supporters-copy-site/