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[Escalated to 2nd Tier] Layout confilicts with formidable in admin

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 13 replies, has 2 voices.

Last updated by Christian Cox 5 years, 11 months ago.

Assisted by: Christian Cox.

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#918442
layouts-disabled.jpg
layouts-enabled.jpg

I am trying to: save settings in the Formidable Forms Plugin. However with the layoutsplugin active, the form won't save. I disabled all other plugins and activated them one by one. Layouts seems to be the one causing the error.

Link to a page where the issue can be seen:
hidden link

I expected to see: A saved formidable form

Instead, I got:
An error in my console(only with layouts active):

4load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,wp-pointer&ver=4.9.6:2 Uncaught Error: no such method 'show' for tooltip widget instance
at Function.error (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,wp-pointer&ver=4.9.6:2)
at HTMLAnchorElement.<anonymous> (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,wp-pointer&ver=4.9.6:21)
at Function.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,wp-pointer&ver=4.9.6:2)
at a.fn.init.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,wp-pointer&ver=4.9.6:2)
at a.fn.init.a.fn.(/creativityn/wp-admin/anonymous function) [as tooltip] (hidden link)
at HTMLAnchorElement.<anonymous> (formidable_admin.js?ver=3.02.02:142)
at HTMLAnchorElement.handle (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,wp-pointer&ver=4.9.6:3)
at HTMLDivElement.dispatch (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,wp-pointer&ver=4.9.6:3)
at HTMLDivElement.r.handle (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,wp-pointer&ver=4.9.6:3)

#918470

Hi, I'm able to replicate this with only Types, Layouts, and Formidable Forms (Lite) active, so I need to escalate this to my 2nd tier support team for further investigation. Please stand by and I will update you as soon as I have some information to share.

#918761

Thank you for your reply. Look forward to hearing from you.

#923017

Hi Christian,

i was wondering if there is any news yet on this topic. I am running into the same problem on an other website i am developing. I don't know if it is of any help but I think it has something to do with admin-ajax.php since all ajax functionality breaks.

I look forward to hearing from you. Kind regards,

Glenn

#923123

Hi, no news to share yet regarding this issue. I can see it has been escalated as a compatibility problem, but I do not have a timeline available for resolution just yet. I will make a note in the ticket so the team is aware you are checking in and experiencing the problem in more than one site.

#923487

Hi Christian,

ok thank you for your reply. I will wait patiently and look forward to hearing from you.

Kind regards,

Glenn

#1072608

Hi Christian,

still no news? You guys are usually very quick with support. 😀

Kind regards,

Glenn Windhouwer

#1074298

Nothing new to report yet, sorry. Compatibility issues generally take longer to resolve because they often require collaboration with another plugin's author.

#1081330

Hi Chris,

tnx for the heads up.

Kind regards,

Glenn

#1081409

Updating ticket status, no need to reply right now.

#1206176

Hi Christian,

just wondering if there is any news about this yet.

Kind regards,

Glenn

#1206374

There is nothing new to report at this time, unfortunately. It seems that disabling Layouts while editing Formidable Forms is the best workaround.

#1206381

Hi Christian,

thank you for your reply. Is the issue still being looked at? BEcause this workaroun dmight be ok for me, but is not a solution i can present to my clients.

#1209480

The internal ticket is unresolved still in our developers' queue, so it hasn't been canceled. Unfortunately I don't have any more concrete information about a timeline for resolution right now.