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[Closed] Latest version of Types is causing Error message/brake

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Last updated by Nigel 4 years, 1 month ago.

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#1840281
6b566d13-f26a-440f-a405-07839f0c8861.png

The latest version of Types as caused my client's website to have an ongoing error throughout the footer of the site. Please view the attached image of error:

Warning: constant(): Couldn't find constant BASIC_SCREEN_ID in /web/htdocs/www.omniaintegrity.es/home/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/constants.php on line 27

Warning: constant(): Couldn't find constant BASIC_SCREEN_ID in /web/htdocs/www.omniaintegrity.es/home/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/constants.php on line 27

Warning: constant(): Couldn't find constant BASIC_SCREEN_ID in /web/htdocs/www.omniaintegrity.es/home/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/constants.php on line 27

Warning: constant(): Couldn't find constant BASIC_SCREEN_ID in /web/htdocs/www.omniaintegrity.es/home/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/constants.php on line 27

I've tried to install and uninstall other plugins and I even migrated back to the previous plugin but the message persists.

Can you help please?

#1841027

Nigel
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It looks like you are using the latest version of Types alongside a very old version of Views, I suspect that may be the issue, it is expected that the plugins are updated in tandem.

Can you update Views to the current version (3.3.2) and see if the issue persists?

You'll need to get the latest version from your downloads page (toolset.com/account/downloads) in the legacy tab, download the zip file and upload it to the Add new plugins page. (If you are using WordPress 5.5 you won't need to delete the old version first.)

Views isn't currently available in the custom Toolset installer. You could switch and install Blocks instead of Views, as Blocks is available in the custom installer. Blocks and Views are essentially the same plugin, but you would likely want to go to Toolset > Settings and update which UI you want to see (the new Blocks interface or the legacy interface, or you can opt to see both).

Let me know if that resolves the Types error.

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