Latest update to views broke editing of woocommerce product data

This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Views plugin

This topic contains 8 replies, has 2 voices.

Last updated by Shane 4 years, 8 months ago.

Assisted by: Shane.

Author

Posts

February 28, 2020 at 3:06 pm #1532383

ChuckGregory

I am trying to: edit product attributes

Link to a page where the issue can be seen: hidden link

I expected to see: hidden link

Instead, I got: hidden link

February 28, 2020 at 4:14 pm #1532539

ChuckGregory

I attempted to revert views to earlier version but that did not fix the problem. I have deactivated views so my client can edit her product attributes, but that broke the site search which is implemented using views... this is a live site, please help.

February 28, 2020 at 7:03 pm #1532697

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Chuck,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the website to check on this for you ?

I'm not able to replicate the problem on my test site as i'm still able to edit the product attributes even with our toolset views enabled.

Thanks,
Shane

March 2, 2020 at 2:50 pm #1535897

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Chuck,

I tried to log in but it seems that I need some security authorization code. See Screenshot.

Thanks,
Shane

March 2, 2020 at 3:59 pm #1536019

ChuckGregory

I deactivated the cleantalk security plugin so you should be able to log in now.

March 2, 2020 at 6:20 pm #1536191

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Chuck,

Thank you.

As of this moment i've been investigating another similar issue with a similar effect and both issues seems to be caused by the Smush it plugin.

Once I disabled this then the functionality is retuned.

The issue has already been reported and i'm waiting on our 2nd tier supporters to investigate the issue more thoroughly.

Thanks,
Shane

March 3, 2020 at 4:34 pm #1537577

ChuckGregory

Interesting. I'll chat with wpmu dev support about this, too, and report back anything I find out.

March 3, 2020 at 5:14 pm #1537611

ChuckGregory

Wpmu Dev supplied a workaround. I tested it and it works. You may want to pass it on to others facing this issue, and also to the developers.

hidden link

March 3, 2020 at 6:21 pm #1537647

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Chuck,

Thanks for sharing.

It should be noted that our team has gotten word from the Smush it that they will be fixing this in an update on their plugin.

Thanks,
Shane