I am trying to: update Types
Link to a page where the issue can be seen:
I expected to see: My site
Instead, I got: a 500 error
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Alan,
I'll enable the private fields for you to provide the duplicator.
Thanks,
Shane
You can use this, is a duplicate of the site...
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Alan,
Could you provide FTP access as well ?
This way I can check the error logs.
Thanks,
Shane
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Alan,
NO luck with the ftp,
Could you disable the Types plugin so that I can gain access to the backend again ?
Thanks,
Shane
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Alan,
Thanks.
It seems that the issue is being caused by this here.
PHP Fatal error: Uncaught Error: Call to undefined function wpcf_translate()
I'll investigate further and provide an update.
Thanks,
Shane
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Alan,
I'm escalating this to our 2nd tier supporters for further debugging.
Thanks,
Shane
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Alan,
SO the issue seems be caused by checkboxes in Types on the newest version.
You can follow the link below for updates as an errata was posted with any new information on this issue.
https://toolset.com/errata/types-throws-a-fatal-error-if-checkboxes-are-existing-and-oxygen-is-activated/
Thanks,
Shane
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Alan,
It seems that this issue will be fixed by the oxygen team so I would recommend waiting on an update from their side.
Thanks,
Shane
My issue is resolved now. Thank you! Thanks Shane I really appreciate the help...