This thread is resolved. Here is a description of the problem and solution.
Problem:
Elementors latest update version 3.5 causes our Toolset plugin to throw a fatal error on the Customizer screen for your theme.
Solution:
This is a known issue and we have an erratas page setup for this with a workaround as well.
https://toolset.com/errata/fatal-error-on-customizer-page-after-updating-to-elementor-3-5/
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This topic contains 2 replies, has 2 voices.
Last updated by 3 years, 1 month ago.
Assisted by: Shane.
We recently updated Elementor (and Pro) on several sites and noticed that the Appearance > Widgets area doesn't load properly and it has a critical error when going to Appearance > Customise.
This appears to only happen when using the back end.
We've recreated it in a sandbox with only the following plugins:
Classic Editor
Elementor
Elementor Pro
Toolset Types
Toolset Views
I have also gone through the troubleshooting as part of getting the debug information and that has not remedied the issue.
