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[Resolved] Large images are not shown on gallery images using Elementor

This support ticket is created 2 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Shane 2 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#2374509

I am trying to: Display smushed (optimized) large images in a gallery using Elementor

Link to a page where the issue can be seen: it's on a dev site

I expected to see: All the image in the gallery

Instead, I got: Only the images that were optimized before uploading are showing. We're using Smush pro to optimize the images but they are still not showing. Is this a known issue with Elementor and image optimization plugins like Smush?

#2374529

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Justin,

Thank you for getting in touch.

Are you using Toolset to display the images? Or is it a case of using the elementor dynamic option to display the images.

Please provide some clarity here.

Thanks,
Shane

#2374825

Yes, that's right, it's using the Elementor dynamic option to display the images from a Toolset custom field.

#2375431

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Justin,

In this case it will be best to get in touch with the elementor team for them to have a look at the issue for you.

Given that you're using their dynamic field option to display the image then it means that their plugin is doing the processing of the field to get its value.

Thanks,
Shane