js issue with Avada theme

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 3 voices.

Assisted by: Shane.

Author

Posts

July 16, 2018 at 5:02 am #948056

Ellen

This was already covered in this ticket/thread, but it was closed without resolution:

July 16, 2018 at 5:03 am #948057

Ellen

Note: I created a new ticket, because it wouldn't let me "reopen" the other ticket since it was marked "closed."

July 16, 2018 at 10:00 am #948275

Mohammed

Hi Ellen,

I'm going to assign this ticket to Shane as he already worked on you issue previously.

Thanks.

July 16, 2018 at 1:34 pm #948368

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ellen,

Usually if there is no response our system sends out a warning and then if no action is done then the ticket is automatically closed.

Also there has been a couple updates to our Views plugin.

Could you download these updates and let me know if the issue still remains?

Thanks,
Shane