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[Resolved] jQuery/JavaScript errors when add new CRED form for add new post

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 22 replies, has 2 voices.

Last updated by marcoR-9 5 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#1283781
Schermata 2019-07-04 alle 09.19.53.png

No.. The error still remain.. 🙁

#1284315

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Marco,

I would love to test this locally.

Would you mind if I grabbed a copy of the site so that I can test here locally ?

This way i would be in a more controlled environment.

Please let me know.

Thanks,
Shane

#1284563

Hi Shane,
Yes, please proceed with a local copy of the site for testing purposes!

Thanks

#1285185

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Marco,

I'm having a bit of an issue creating the copy of the site.

Would it be possible for you to just disable all the plugins and swap the theme to the 2019 wordpress theme and see if the issue still remains ?

This is one of the tests i would've performed in the copy.

Thanks,
Shane

#1286131
Schermata 2019-07-08 alle 11.10.58.png

Hi Shane,
I have disabled every plugins and switched to 2019 theme.
Then I activate Toolsets plugins (Types, Views, Forms and Maps) and when I try to save one Form (CRED)
the console returns me this error (attachment file)..
Please help me..

Thanks

#1286275
Schermata 2019-07-08 alle 11.10.58.png
Schermata 2019-07-08 alle 14.07.33.png

With hard work I have update theme and plugins.... But the errors still remains!!!
I think there is a problem with CRED plugin compatibility...

Waiting for an answer..

Thank you!

#1286545

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Marco,

Could you let me know when did this issue started to occur ?

I'm still trying to create a copy of the site but all the efforts are futile thus far.

I need a little background information on when did this issue start?

Thanks,
Shane

#1288403

I've resolved the issue from myself.
In production, I've exported the theme's settings and created a child theme starting from the installed theme in the site.
After that, I've imported in the child theme the parent theme's settings for prevent to lost the custom CSS.

So, I tried to create the form with Toolset CRED. The issues and the errors still remain in the console, but the form was created and finally works!

Thanks anyway for the support.