Site Name: iAutoUK.com
Issue 1: The to, from and reply-to all still say croydon@iautouk.com instead of the customer's email. and thus (see previously sent screenshot). This means when we get an enquiry and click reply it doesn't reply to the customer.
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Fixed yesterday.
Site Name: iAutoUK.com
Issue 2: Despite selecting the 'Request a Booking form' service required options on the homepage - when it comes through to the hidden link page, it doen't show the drop down of services it should, such as mot, wheel alignment etc... instead it shows Car Servicing, then BMW Servicing, Audi Servicing, Skoda Servicing and so .... which is incorrect.
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I will require more details on this as requested or I should check the video you shared?
Site Name: iAutoUK.com
Issue 3: To Jamal I wrote: I tried to capitalize on the placeholders you entered into the subject field by attempting to add the 'marque' (make of the car selected) and the @service.enquiry - but it didn't come through. Perhaps I did it wrong?
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Is it fixed or you will require further assistance? what placeholders text you want to capitalize?
Site Name: iAutoUK.com
Issue 4: I wrote to Jamal: 'Also not sure if you're working on the issues, but all the pages within the About Us Nav Menu drop down including the 'Get A Quote' page (when you click go from the homepage) now have a different font from what it should be. if you check any of the servicing pages, you will see the difference. Please can you ensure this is changed back to be uniform text throughout the site' from before you started working on the site?
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Fixed today.
Site Name: Fogizar.co.uk - (the fix to issue 1 from iAutoUK could quite possibly fix this issue too)
Issue 5: The to, from and reply-to all still say contact@fogizar.co.uk instead of the customer's email. and thus (see previously sent screenshot). This means when we get an enquiry and click reply it doesn't reply to the customer.
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Fixed and shared solution with this ticket.
So, you can remove the fixed issue and share the details where you will require further help and I will split the ticket and create new ticket for each issue.
Site Name: iAutoUK.com
Issue 2: Despite selecting the 'Request a Booking form' service required options on the homepage - when it comes through to the hidden link page, it doen't show the drop down of services it should, such as mot, wheel alignment etc... instead it shows Car Servicing, then BMW Servicing, Audi Servicing, Skoda Servicing and so .... which is incorrect.
==>
I will require more details on this as requested or I should check the video you shared?
******==>==>
YES, I DON'T UNDERSTAND WHY YOU HAVEN'T WATCH THE VIDEO YET. IF I TOOK TIME TO RECORD IT, I'D HAVE ASSUMED YOU WOULD WATCH IT.
Site Name: iAutoUK.com
Issue 3: To Jamal I wrote: I tried to capitalize on the placeholders you entered into the subject field by attempting to add the 'marque' (make of the car selected) and the @service.enquiry - but it didn't come through. Perhaps I did it wrong?
==>
Is it fixed or you will require further assistance? what placeholders text you want to capitalize?
******==>==>
NO, I DON'T WANT TO CAPITALIZE IN TERMS OF LOWERCASE/UPPERCASE! IGNORE THAT WORD! CAPTIALIZE MEANS THE ENGLISH WORD OF 'GAIN ADVANTAGE FROM'. THIS WAS TO SAY THAT I TOOK WHAT JAMAL DID AND USED IT FURTHER. SO PLEASE FIX IT. I WANT TO SHOW THE MAKE OF CAR AND THE SERVICE ENQUIRY THAT THE PERSON SELECTED, TO BE DISPLAYED AS A PLACEHOLDER IN THE SUBJECT OF THE EMAIL NOTIFICATION PLEASE.
Site Name: Fogizar.co.uk - (the fix to issue 1 from iAutoUK could quite possibly fix this issue too)
Issue 5: The to, from and reply-to all still say contact@fogizar.co.uk instead of the customer's email. and thus (see previously sent screenshot). This means when we get an inquiry and click reply it doesn't reply to the customer.
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Fixed and shared solution with this ticket. -
******==>==> AWAITING CONFIRMATION FROM THE CUSTOMER - RECAPTCHA ISSUE ON THE CONTACT US PAGE STILL OUTSTANDING
So, you can remove the fixed issue and share the details where you will require further help and I will split the ticket and create new ticket for each issue.
******==>==> OK COOL, SEE ABOVE PLEASE.
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