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[Resolved] It seems the filters doesn’t show all if the product listing in page 1

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 1 voice.

Last updated by Minesh 2 months ago.

Assisted by: Minesh.

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#2794326

I am trying to: display taxonomy filters that has products eg: Features and noticed that is not displaying the other filter items. It should be display including from the other pages.

Link to a page where the issue can be seen: hidden link

I expected to see: hidden link

Instead, I got: hidden link

#2794329

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share admin access details and let me review your view settings.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2794341

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

The view is set to display the "Show only available options for each input" that is why you were not able to see the other options.
- hidden link

I've set the "Custom Search Settings" to "Always show all values for inputs" and now if you check you will be able to see all the options.

#2794345

I don't want to display the options if the option has no products or items.

#2794346

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

What if you set the "Custom Search Settings" option to "Show only available options for each input".

That will automatically rule out the option if there is no item available in search result.

#2794348

All good. I have resolved the issue by adding a custom function to override the view query.

#2794351

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Great - you're welcome to share the solution so it may help other users.

You can mark resolve this issue.