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[Resolved] It does not work on certain pages while using a container block

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 5 replies, has 3 voices.

Last updated by chelhwanS 3 years, 2 months ago.

Assisted by: Jamal.

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Posts
#2170563
0916-4.png
0916-3.png
0916-2.png
0916-1.png

I am trying to:
I am making a product list using view block.
To show the image of the product,
Dynamic image was connected to the background of the container block.

However, the product image is visible on the block editor (0916-1.png, 0916-2,png), but the product image is not visible on the actual screen (0916-3.png, 0916-4.png).

I changed the container block to image block for the user.

The page having the above problem is "hidden link"

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

#2171063

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

I tried the same on my local test site, using the product featured image as the background for a container in the content template for single products, and it worked both on the back end and the front end.

Could you please try disabling all non-Toolset plugins except for WooCommerce and see if you get the same result.

If it works, then it would mean one of the other plugins is conflicting. If you determine which one, we can investigate further.

#2171483

I've already tested it.
I have already confirmed that all plug-in except woocommerce are disabled and tested.

It was the same phenomenon when all plug-ins except U-commerce were deactivated.

#2171653

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

In which case could you please make a copy of your site available for testing, as described here: hidden link

That describes using Duplicator, or you may find All in One WP Migration easier to use.

Because the issue relates to images, you'll need to include the media library in the archive.

You can share a link to the archive on dropbox or similar here, the link will be hidden from other users.

#2171849

Your next reply will be private to let you share the download link safely. Please create an administrator user for us before creating the copy so we can use it. You can delete it afterward.

In the meantime, I wonder if you were also able to test with a default theme such as 2021 or 2020.

#2178209

Thank you!