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[Resolved] Issues with the block editor

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by nicolaS-3 2 years, 11 months ago.

Assisted by: Shane.

Author
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#2238385

Hi,
I am starting to work with the Block editor and Toolset and I am facing these issues:

- When I add a new standard post, on the left I can see the usual standard fields like permalink, categories, featured image, etc. When I add a new custom post those fields don't appear, I just see the Toolset fields and the taxonomies I have created, all empty (they have items) ! how to show and edit standard fields and custom taxonomy items ?

- it seems not possible to select Users in the Toolset View block, how to create user views ?

Thanks
Regards
Nicola

#2238517

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicla,

Thank you for getting in touch.

When I add a new custom post those fields don't appear, I just see the Toolset fields and the taxonomies I have created, all empty (they have items) ! how to show and edit standard fields and custom taxonomy items ?

Did you enable these options under the custom post type settings ? The featured image option isn't enabled by default also the default category custom field doesn't get automatically assigned to the the new custom post type.

To enable the missing sections you will need to go to Toolset->Post Types and edit you custom post type. Then under sections to display, please choose which items you want to be available. You can also set the taxonomy for the post type on this screen as well.

- it seems not possible to select Users in the Toolset View block, how to create user views ?

Unfortunately you're not able to create user views from our Toolset Blocks builder. You will need to use the classic view setup to create your user views.

If the classic view hasn't been enabled you can enable it by going to Toolset -> Settings and scrolling to Editing Experience. From there I recommend that you select " Show both the legacy and Blocks interface and let me choose which to use for each item I build".

This will allow you to have access to the classic editor as well as the block editor. From there refresh the page and go to Toolset -> Views.

Please let me know if this helps.
Thanks,
Shane

#2238827

Thank you Shane,
I followed your indications and all options are shown now. I have noticed that:
- in the new editor when you open a taxonomy to see terms you need to wait 2-3 seconds before they appear, in the previous one it was immediate. I wasn't waiting enough ....
- for standard post/Add new/flat taxonomies: terms previously added appear listed together with the Add new term link below.
For custom post/Add new/flat taxonomies: terms previously added don't appear while the add term field appears instead. Is this a bug ?
Thanks
Regards
Nicola

#2239171

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicola,

Happy I was able to assist you.

Unfortunately the issue you're describing has to do with the gutenburg editor and how it loads the taxonomies. This is something that is known to the wordpress team and as such there isn't anything that we can do about it.

Here is an open github ticket that I was able to find on the issue.
hidden link

Unless they fix the API that loads the taxonomy then there isn't much we can do on our end.

Thanks,
Shane

#2239253

My issue is resolved now. Thank you!