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[Resolved] Issue with Views and Avada

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 2 voices.

Last updated by steveS-7 1 year, 9 months ago.

Assisted by: Minesh.

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#2597857

When I activate the Views plugin everything on my front page disappears. I am using Avada as the theme. This happened about three years ago and I just turned off the page that we were using views on. But now the client would like to use it again.

It's on this page - hidden link

You can see the homepage here: hidden link

I have looked through support topics and added this code inside Toolset - Settings - Custom Code: add_filter( 'toolset_disable_fusion_compilers', '__return_false' );

But that didn't fix the issue.
Can you help?

#2598401

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is really strange. Can you please make sure you are using latest Toolset plugins.

If you are already using latest Toolset plugins then I will have to dive-in to admin panel and check whats going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2599083

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Unfortunately - the admin access details you shared is not working at this end.

Can you please send me working admin access details.

I have set the next reply to private which means only you and I have access to it.

#2599649

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

The issue was the home page is assigned with the content template "Template for pages".

I've edit your home page and from the "Content Template" metabox I've set the value to "None" as you can see with the following screenshot and saved the page: hidden link
=> hidden link

Can you please try to make the same change with your live/production site and try to resolve your issue.

#2600223

Thank you! I would have never figured that out.