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[Resolved] Issue with my online form, to be listed on my site

This support ticket is created 3 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 2 voices.

Last updated by Charles 3 years ago.

Assisted by: Shane.

Author
Posts
#2244473
12-14-2021.JPG

Tell us what you are trying to do?
Provide an online form which can be filled out by companies that wish to be listed on my website.
Is there any documentation that you are following?
No
Is there a similar example that we can see?
You can see the form here: hidden link Two related problems: 1. I have added more terms and the "Select Your Profession" has not been populated with the added terms for the taxonomy "Pros". 2. Furthermore if you look at the screen shot you will see the form does not even have / show this "select your profession" field? Which I do want.
What is the link to your site?
hidden link

#2244531

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Charles,

Thank you for getting in touch.

1. I have added more terms and the "Select Your Profession" has not been populated with the added terms for the taxonomy "Pros".
Would you mind sending me a screenshot of the form's edit screen so that I can see the actual taxonomy field or showing your taxonomy field settings when you've expanded the field's accordion ?

2. Furthermore if you look at the screen shot you will see the form does not even have / show this "select your profession" field? Which I do want.

This field is a taxonomy so it won't appear on your custom fields edit screen. You will need to navigate to your post type on the backend and then you should see your custom taxonomy listed in the menu options under your custom post type.

Thanks,
Shane

#2244557
12-14-2021b.JPG

Hi Shane,

I don't see what you mean?

#2244623

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Charles,

This is a screenshot of the post type settings.

Perhaps it would be quicker if you provided me with admin access to the site so that I can have a closer look to see whats going on.

I've enabled the private fields for your next response.

Thanks,
Shane

#2244657

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Charles,

This is the link below for the page where you will add your additional PRO.
hidden link

Thanks,
Shane

#2244697

My issue is resolved now. Thank you!