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[Resolved] Issue with Google Recognizing FAQ Structured Data from Toolset Repeatable Fields

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This topic contains 1 reply, has 1 voice.

Last updated by Minesh 3 weeks, 6 days ago.

Assisted by: Minesh.

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#2785692
Screenshot_18.jpg

Hello,

I am using Toolset to display FAQs on my website through repeatable fields. However, there is an issue with how Google reads the structured data. Instead of recognizing the actual values for questions and answers, it only sees shortcodes in the structured data output.

Here’s how I’ve set up the FAQs:

I use a Toolset View to display the FAQs.
Within the View, I use an Accordion block from Stackable to format the FAQ section.
I’ve tried various methods to pass the FAQ values into the Accordion block (shortcodes, inline fields, and dynamic sources in the block settings).
Despite these efforts, when I test the structured data in Google's Rich Results Test, the following issues occur:

Only one FAQ item is detected, even though multiple items are defined in the repeatable fields.
The values for the question and answer are not the actual text entered in the repeatable fields but are instead Toolset shortcodes (see attached screenshot for reference).
My goal is to display FAQs using Toolset repeatable fields in a way that Google can correctly interpret as structured data. How can I resolve this?

Thank you for your assistance.

#2785717

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I'm not sure if you are using any SEO plugin or not.

Here is the related issue that might help you:
- https://wordpress.stackexchange.com/questions/53775/unexpanded-shortcodes-in-search-engine-results

You may check this with SEO expert and check why is this happening and what would be the fix for this issue.