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[Resolved] Issue with filtering post

This support ticket is created 3 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by dylanN 3 years, 1 month ago.

Author
Posts
#2246077

Hello team,

I have created post type its custom fields and view using the toolset

1.post type : Certified Practitioners
(hidden link)

2.Page Url: hidden link

Toolset View: Certified Practioner card view
(hidden link)

I have displayed filter dropdown for country and language field
I am facing an issue in filtering search with a custom search setting that is set as "AJAX results update when visitors change any filter values"

Kindly review the video for reference
hidden link

Can you help us fix this issue asap?

Thank you

#2246189

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Screenshot 2021-12-16 at 14.42.37.png

Hi there

The behaviour you describe is expected based on the settings for the View.

In the custom search settings, if you choose "Let me choose individual settings manually" then you can specify whether the dropdowns should always show all languages or countries, or whether it should only show possible combinations (so if someone has chosen the US, then only English and Dutch languages would produce results; were someone to choose a different language they would get no results).

#2246819

Thank you for assisting
I tried that before, I didn't observe that went with selecting the default option

I needed to select show all options" hidden link"
My issue is resolved now. Thank you!