Issue with Content Template

This support ticket is created 5 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic is split from https://toolset.com/forums/topic/post-not-found-when-connecting-posts-through-relationships-2/

Sun	Mon	Tue	Wed	Thu	Fri	Sat
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-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Custom search, Displaying post relationships, Views plugin

This topic contains 3 replies, has 2 voices.

Last updated by catrionaD 5 years, 1 month ago.

Assisted by: Minesh.

Author

Posts

October 22, 2019 at 10:53 am #1366217

catrionaD

I switched the order to Random, this now means all posts are visible, which is great thank you.

However, I think there might be a problem with the content template. On display, very often in the thank-you field, it also shows the post relationship and relationship slug contents. I have no idea how this has happened, it's so odd.

What do you think might be causing this?

Many thanks,
Cat

October 22, 2019 at 11:59 am #1366279

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share more details what exactly the issue is and where exactly I can see that/

Can I have a problem URL and access details so I can see the issue?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

October 22, 2019 at 2:03 pm #1366495

catrionaD

If I try to upload the data using either CSV Importer Pro or WP All Import, the data is still corrupted - even though it is clean in the CSV file. Do you know what the problem could be?

October 22, 2019 at 3:49 pm #1366641

catrionaD

The problem was CSV Importer Pro. The plug-in corrupted all the data. When the plug-in is deactivated and data imported via WP All Import, the issue is resolved.
My issue is resolved now. Thank you!