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[Resolved] Issue with block views, AJAX search and pagination

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by Minesh 1 year, 6 months ago.

Assisted by: Minesh.

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#2621771

Dear Toolset Support Team,

I hope this message finds you well. I'm writing to report a persistent issue on our website hidden link that seems to be associated with Toolset's block views when AJAX search and pagination features are utilized.

The problem is that the AJAX search and pagination are not functioning correctly. Specifically, when a search query is entered or when the page is changed, it appears that the request is not being processed properly. Instead of showing the filtered or next set of results, the site either shows the same content as before or it displays no content at all.

I have attempted to troubleshoot this issue by clearing the cache, checking for any conflicting plugins, and even tried using different browsers. However, the problem persists.

User demo:
user: mloopian@gmail.com
pass: bebenair15

Thank you in advance for your assistance and attention to this matter.

Best regards,

#2621895

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

It seems the page you shared I can access after I login using the access details you shared but unfortunately the access details you shared is not working at this end.

Can you please send me working admin access details and also exact steps I've to follow to see the issue.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2621997

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now: hidden link

I see in the view's loop output section you have added the another view namely "Boton crear mi campaña Cred" maybe you have added by mistake as soon as I removed that view block from inside the view's loop section the filter seems working.

Can you please confirm it works at your end as well.