Skip Navigation

[Resolved] Issue on adding a custom field in Form in expert mode

This support ticket is created 5 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 - -
13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 - -

Supporter timezone: America/New_York (GMT-04:00)

Tagged: 

This topic contains 3 replies, has 2 voices.

Last updated by Christian Cox 5 years, 3 months ago.

Assisted by: Christian Cox.

Author
Posts
#1362027

First. I have more trouble with Toolset site and to add a new Ticket...

Tell us what you are trying to do? I'm trying to insert a custom field into an Edit Post Form in Expert Mode. When I click on the Add Fields button and the modal window is opened, I select the custom field that I need to add into the form, but the modal window not close and the custom field is not added...

Is there any documentation that you are following? I don't know

Is there a similar example that we can see? I don't know

What is the link to your site? hidden link

#1362111

Hello, I see you are unable to insert a custom field into a Form in the builder's "Expert mode." I will be glad to help figure this out. Can you try these troubleshooting steps and let me know the results?
- Clear your browser cache and cookies, then log back into wp-admin and test again.
- Test in a different browser, like Chrome or Firefox.
- Check the browser console to see if any JavaScript errors are displayed when you try to insert the custom field.
- Try inserting a different field or a generic field. Is the same problem occurring for other fields, or only one specific field?
- Create another edit post Form, switch to expert mode, and try to insert the same custom field. Is the problem still occurring here in the new Form?

#1364191

Hi, I'm here, I'm testing it very soon.
Sorry

#1365593

Okay thank you, I'll stand by for your update.