[Resolved] Is support working?

[Author]

Posts

[rafaelcmgt]

Hi,

I replied to a ticket twice today (https://toolset.com/forums/topic/set-today-as-default-for-a-datepicker/) and it showed a error 500. I'm not sure if my replies were sended correctly or support is having problems.

Thank you.

[Shane]

Hi Rafael,

Yes our forum is actually working, however Christian is unavailable today, however he will be back here on Sunday to continue with you.

Thanks,
Shane

[rafaelcmgt]

Hi,

I think this ticket isn't working properly. I can't see my replies and I haven't received any answer.

[Shane]

Hi Rafael,

Are you seeing my responses clearly?

What I can do is to assign this ticket to Christian and you can follow up here.

Please let me know.

Thanks,
Shane

[rafaelcmgt]

Hi Shane,

Yes, I see your replies clearly. I have problems only with this ticket.

Please, let Christian follow up here.

Thanks.

[Christian Cox]

Shane has reassigned this ticket to me. For reference:
Does a cred-relationship-field shortcode accept the value attribute? I registered your shortcode and I used it in my form like this:

[cred-relationship-field name="fecha-de-aceptacion" value="[format-date]"]

I see what you're saying, but I don't have any documentation about that available. Let me check with my 2nd tier support team about using the value or urlparam attributes in a cred-relationship-field shortcode. I'll let you know what I find out.

[Christian Cox]

I received some feedback over the weekend. As of now, the value and urlparam attributes are not supported in the cred_relationship_field shortcode. Our developers have taken this on as a feature request, and will evaluate whether or not it's something we can implement in a future Toolset release. I'll keep this ticket updated as I receive more information about the request from our developers.

[Christian Cox]

Hi, just a quick update to let you know we will include this update in Forms 2.4, due out soon.