Ipage hosting Register toolset

This thread is resolved. Here is a description of the problem and solution.

Problem: I am unable to register Toolset plugins on my site. I use iPage hosting, and their support team has recommended that you install one of these older ciphers on your server.

Solution: Our Systems team recommends iPage updates to a version of cUrl that has TLS. These ciphers are not supported on our system and we do not plan to activate them.

This support ticket is created 6 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-	-
13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	-	-

Supporter timezone: America/New_York (GMT-04:00)

Tagged: Types plugin

This topic contains 3 replies, has 2 voices.

Last updated by mohammadD 6 years, 8 months ago.

Assisted by: Christian Cox.

Author

Posts

April 19, 2018 at 3:55 pm #693142

mohammadD

Tell us what you are trying to do?
i am trying to register toolset on ipage hosting
Is there any documentation that you are following?
no
Is there a similar example that we can see?
i didn't see it any where.

Explanation -> i waned to activate my toolset plugin on ipage , i had a problem with it and i asked their host support , they told me to ask you to do the things below :

Hello,

We are sorry to know about the inconvenience caused.

I’m able to replicate the issue. The ‘Toolset’ plugin which are trying to activate doesn’t have the required resources on our server. In order to fix this issue, please ask the plugin provider to allow one of the following currently supported ciphers:
DHE_RSA_AES_128_CBC_SHA1
DHE_RSA_AES_128_CBC_SHA256
DHE_RSA_CAMELLIA_128_CBC_SHA1
DHE_RSA_AES_256_CBC_SHA1
DHE_RSA_AES_256_CBC_SHA256
DHE_RSA_CAMELLIA_256_CBC_SHA1
DHE_RSA_3DES_EDE_CBC_SHA1
DHE_DSS_AES_128_CBC_SHA1
DHE_DSS_AES_128_CBC_SHA256
DHE_DSS_CAMELLIA_128_CBC_SHA1
DHE_DSS_AES_256_CBC_SHA1
DHE_DSS_AES_256_CBC_SHA256
DHE_DSS_CAMELLIA_256_CBC_SHA1
DHE_DSS_3DES_EDE_CBC_SHA1
DHE_DSS_ARCFOUR_SHA1
RSA_AES_128_CBC_SHA1
RSA_AES_128_CBC_SHA256
RSA_CAMELLIA_128_CBC_SHA1
RSA_AES_256_CBC_SHA1
RSA_AES_256_CBC_SHA256
RSA_CAMELLIA_256_CBC_SHA1
RSA_3DES_EDE_CBC_SHA1
RSA_ARCFOUR_SHA1
RSA_ARCFOUR_MD5

If you have any further questions, please chat with us at: hidden link .

Sincerely,

Shamanth R
Technical Specialist
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Mohammad Darban Baran
tell me if you can do anything for me i really need it on that hosting.

April 19, 2018 at 6:56 pm #694300

Christian Cox

Hi, I will escalate this to my 2nd tier support team for further investigation. In the meantime, you may continue to use the plugins without registering them. Follow the manual installation process and download the plugins from https://toolset.com/account/downloads

April 22, 2018 at 1:30 pm #710384

Christian Cox

I received some feedback from my Systems team, and we do not plan to activate these old ciphers on our servers. For registration of the site keys and validation we rely on a call to our API at hidden link. We recommend asking your host to upgrade to a version of cUrl that has TLS.

Please let me know if you have additional questions about this.

April 23, 2018 at 11:37 am #715340

mohammadD

thanks i will do so