IP blocked by urls containing the character " ' "

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 1 reply, has 2 voices.

Last updated by Jamal 3 years, 9 months ago.

Assisted by: Jamal.

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September 3, 2021 at 5:16 pm #2160053

teamR

Whenever I edit within Toolset and save, my IP becomes blocked by WPEngine, I can no longer view the website, and I have to go to their support to get my IP whitelisted. The revegy.com site is hosted on WPEngine.

Here is the response from their support about the issue:
It does look like 68.105.211.205 is being blocked, as it is using urls containing the character " ' ", which the system sees as malicious. The url that triggered it is: /wp-admin/[tb-dynamic%20provider='__current_post'%20post='current'%20source='media-featured-image-data'%20size='large'%20force-string='first'%20]

Therefore, the code or URL produced by Toolset is causing my IP to be blocked. Is there a way that this can be addressed on your end?

September 4, 2021 at 11:44 am #2160609

Jamal

Hello and thank you for contacting Toolset support.

We have ongoing work on rewriting the Toolset Blocks to fix the number of server requests made, but that it is still some way from completion, and the only alternative in the meantime is to use the legacy editor. You can activate the legacy editor in Toolset->Settings->General(tab)->Editing experience.

Unfortunately, we do not have exhaustive documentation for the legacy editor, let us know if you have any questions, and we'll do our best to help.