Skip Navigation

[Resolved] Invalid key although nothing changed, except WP update

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 5 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#1162906

I am trying to:
Register AGAIN my license.

Link to a page where the issue can be seen:
hidden link

I expected to see:
Registration working (its the third time this happens)

Instead, I got:
Wrong key error.

Maybe the problem is .htaccess basic auth protection?

#1162942

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Sven,

Thank you for contacting our support forum.

Have you tried removing the key and trying to re-generating your key ?

Please let me know.

If not could you let me know

Looking forward to hearing from you soon.

Thanks,
Shane

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.