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[Closed] Intermediary post fields suddenly stopped applying

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Last updated by Minesh 3 months, 1 week ago.

Assisted by: Minesh.

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#2798857

I was working on setting up some posts in a many-many relationship - doing a lot of connecting and disconnecting, but not editing anything about the content types or relationship setup in Toolset. Partway through, I noticed that the relationship fields had stopped applying when I created a connection. For instance, in the page / feature relationship, fields should include order, feature area, and start and stop dates. Order has a default value, and feature area is required. But when I save a connection, all of those fields now show up as blank, no matter what I have entered. If I go in afterward and open up the intermediary post, I can fill out the fields there and they save properly. This is true for every relationship type on my site, not just the one I was creating posts for when this change happened. What could be causing this?

#2799029

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked the debug information you shared and I found that you are using many third party plugins including cache plugin.

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference? if no:

Can you please share problem URL where I can see the issue as well as admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

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